An unbiased professional 360-degree analysis of the state of your inspection business
Know where you stand
- Where do you stack up vs. your competition
- How much money are you leaving on the table
- What are strengths you can differentiate on
Quickly implement low-hanging fruit
- Pricing, services, differentiators and marketing review
- Easily implementable immediate improvements
- Develop data understanding of opportunities
Increase optionality for growth
- Optimize offering to drive increased agent appeal
- Ensure services drive maximum profitability
- Understand growths paths available
Optimize Profitability
Make sure you are fully capitalizing
Availability and access
Ensure you are properly serving agents
10-15x ROI
Return you should get from your schedulers
Under 30 second response
Customers and agents expect immediate support
Why use ICC for your audit
Depth of Expertise
- Booking 1000’s of inspections a month, ICC has unparalleled insights
- Low-turnover allows us to retain the best talent and knowledge
Professionals serving Professionals
- We engage the most motivated and inquisitive individuals to serve our members
- We understand the trust our members put in ICC and honor it
your business.
Your Business Audit Report Includes
Competitiveness and Productivity
- Understand where you stand relative to you competitors and the industry
- Mystery shopping of up 5 to local competitors to understand pricing power and ancillary
- Booking volume and pricing evolution vs. national average
Service Level and Offerings
- Analysis of service level offering, options and support
- Hours of operation, availability, professionalism and report information
- Recommendations on how to position brand and differentiate
Systems and Marketing
- Audit of CRM workflows, configurations and data capture
- Review of automated client and agent communication/marketing
- Recommendations of rapidly implementable changes to drive volume
Register to get access to our Inspector Business Audit
