Meet the Team Who Works on Your Behalf

The foundation of the Inspector Call Center team – your team – is vast experience and proven excellence in customer service, marketing, and sales. We then build on that foundation with extensive training in ISN and Inspector Call Center’s processes, all developed specifically to support real estate inspectors.

Then we go a step further and get to know the important details of your particular business, so you and your clients always feel like we’re your very own hand-picked staff.

Marcella Bardouille

Years of Experience: 20+

Marcella is a customer service professional with in-depth knowledge of the principles and processes of customer-needs assessment, standards of quality for services, and customer-satisfaction evaluation.


Tiffany Smith

Years of Experience: 10+

Tiffany brings 10 years’ customer service experience in retail, transportation dispatching, and other industries to her inspection support services role at Inspector Call Center. Her exceptional interpersonal skills, along with her upbeat and courteous manner, make her an ideal team member.


Robyn Flauta

Years of Experience: 15+

Robyn has 15 years of administrative and customer service experience. Her attention to detail helps maintain quality scheduling and a consistent work flow with the team. Robyn’s outgoing energy allows her passion for people to shine while working with clients.


Toni Dixon

Years of Experience: 15+ years

After moving to Atlanta from her hometown of Detroit, Toni took on her first role as customer service professional after years of experience working in accounting and criminal justice. When faced with a dilemma, her unique problem-solving skills help her determine the source of a problem and find an effective solution. Toni’s outgoing personality and infectious laugh make her a joy to work with.


Tiffany Jones

Years of Experience: 25+

Tiffany has an extensive background working in customer service and client management. The knowledge and skills she has acquired throughout her career have enabled her to excel in her current role, making her an integral part of the ICC team.