We are committed to making it easier for you
For many years, we have been working as the coordinators for home inspection services because our success depends upon what they are gaining through us. We claim 100% response rate, extraordinary customer service and an exceptional client satisfaction rate. The performance of the business and the back office support is not an easy thing to manage on your own. Rely on us to do that for you. Our unmatched services let you focus on your job rather than customer queries and complaints.
Core Values
Our Promise
We have a 100% satisfaction guarantee for a reason: ICC promises to deliver the best service to your business and your customers to ensure maximum efficiency and profit for you!
Our Strategy
At ICC, we want you and your company to feel like a part of the team! We ensure that each client we work with feels educated and included in the customer service strategy that ICC executes for their company!
Our Mission
We provide and execute flawless service and sales for our customers. At ICC you are part of the team, and a victory for you is always a victory for us and that is why we ensure satisfaction especially in your bottom line!
WHY CHOOSE US
Our Glorious Achievements
We employ a diverse range of personnel to bring creative skills,
thoughts, and ideas to the table.
Years of industry experience
Customer satisfaction score
Inspections booked and counting...
The Story Behind Inspector Call Center
Where it All Began
The Inspector Call Center was created by home inspectors for home inspectors! After experiencing ongoing failures with call center outsourcing for his own home inspection company, Bill Compton, founder and owner of ICC, wanted to create a better product for the industry; a product that provided professional, experienced, educated sales representatives to close the deal every time for YOU!
Creative Solutions PROVEN to Grow Brands!
ICC works seven days a week to provide the best experience and 100% customer satisfaction before and after sales are final. Our team of industry professionals will no doubt impress your clients, which means more retention for you, Retention = Word of mouth references = more business for you! No matter what stage of the process, ICC uses up-to-date strategies to ensure incredible results.
The Call Center Solution You Need
The Inspector Call Center was created by home inspectors for home inspectors! After experiencing ongoing failures with call center outsourcing for his own home inspection company, Bill Compton, founder and owner of ICC, wanted to create a better product for the industry; a product that provided professional, experienced, educated sales representatives to close the deal every time for YOU!
Success Stories
No one is more underrated or perhaps underappreciated as the Home Inspector except for, maybe, the Home Inspector's Inspection Advisor. It's the Inspection Advisor, however, that helps enhance the Home Inspector's image. They do this with their own professionalism, their attention to customer service and willingness to help the client all while performing their tasks with a smile. A properly trained Inspection Advisor understands our unique industry and provides our client with the information they need to make an informed home inspection decision. Regardless of whether you answer the phone for DHI, or perform back-office follow-ups, you are part of our team. Let me take this moment, on behalf of myself and my wife, to say that you are highly valued. We thank all of our Inspection Advisors for your dedication toward making us all a success.
Mark C
Detail Home Inspection
Dwight, I want to tell you that I worked hand-in-hand with Rachel all day today and she hit it out of the ballpark! I had an amazingly productive day thanks to her help! Thank you Rachel
Rendel
Atlantic Building Inspections
You all are doing a great job of taking care of me and my business, THANK YOU!!!
Jeff
Prospective Home Inspections
Tiffany answered the phone in a very friendly and helpful manner. She was able to fit my buyer client's new construction home into a schedule and get it inspected quickly.This inspection insured that we and our clients were prepared with questions and ammunition for the walk through with the builder today!
Leslie B
Hi Nick - You do an awesome job, by the way. We were customer experience shopping a while back and called all of our competitors in Athens as well as ourselves. You took the order and were by far the best person to answer the phone.
Mike
ICC customer
Spoke to the customer service rep - Nick - 3x over the weekend. AN ABSOLUTE PEACH. Incredibly helpful. Patient. Informative. Very satisfied.
Marcus M
Agent
Inspection Call Center is not just an answering service they are an extension of your team/company. They completely and confidently understand the Home Inspection Industry and our clients love them.
Jon M
Amerispec
Inspection Call Center has really stepped up to the plate for us. They answer our phones with true professionalism and our clients feel like they are very well taken care of. We are very happy that we switched over to ICC.
Carlos G
Atlantic Building Inspections
To learn more about ICC, a call center created by a home inspector for home inspectors, contact us today!
Why Choose ICC?
- Created by home inspectors for home inspectors!
- Seamless, efficient booking for your customers and staff!
- 100% customer satisfaction guaranteed.
- No missed lead from us = maximum sales for you!
- Industry trained customer service professionals representing your company!
Get in Touch
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