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ICC is here to elevate your client interactions. Call us now: (470) 375-2204

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Got questions?

1. Who is the ideal customer for ICC's services?

Our services are best suited for multi-inspector firms, single inspectors, and home inspection companies seeking specialized call management, scheduling support, and growth strategies.

2. In what ways does ICC contribute to profit maximization?

By efficiently managing calls, ensuring every potential client is attended to, and optimizing your scheduling, ICC helps to maximize your booking opportunities, leading to increased revenue and business growth.

3. Can your services adjust as my business grows?

Absolutely. Our services are designed to be scalable to match the changing needs of your business, ensuring that you have the right level of support at every stage of your growth.

4. What kind of training do ICC staff receive?

Our staff undergo comprehensive training in customer service, advanced sales techniques, and the specifics of the home inspection industry, ensuring they are well-equipped to handle your business needs effectively.

5. How does ICC handle and report call data?

We provide detailed analytics and reports on call data, giving you valuable insights into customer interactions, call trends, and performance metrics, helping you make data-driven decisions for your business.

6. Can ICC assist in marketing my services?

Yes, our Partner service includes marketing assistance tailored to the home inspection industry, aimed at enhancing your brand presence and expanding your customer reach.

7. How easy is it to switch between ICC's services?

Transitioning between our services is straightforward and flexible. We work closely with you to assess your evolving business needs and can adjust your service plan accordingly.

8. Are there any setup fees for starting with ICC?

No. There are no setup costs. All staff training, onboarding and configurations are included in your first month’s subscription.

9. How quickly can ICC services be implemented?

Our implementation process is swift and efficient, typically completed within 8-12 Business Days, ensuring minimal disruption to your operations.

10. Is there a minimum contract period for ICC services?

We offer flexible contract terms with no long-term lock-ins, allowing you to choose the duration that best suits your business needs.

11. Is ICC owned by Porch or any other large corporation?

No, ICC is an independent entity and not owned by Porch or any other large corporation. Our commitment is solely to our clients in the home inspection industry, and we focus on providing personalized, data-driven services that cater specifically to their needs.

12. How does ICC's approach to data differ from companies like Porch?

Unlike companies that gather data for resale or external leverage, ICC’s approach is to empower our clients with their own data. We provide insightful analytics and reports to help home inspectors make informed decisions, enhancing their operations and customer service.

13. Does ICC provide after-hours or weekend support?

Yes, we offer extended support hours, including after-hours and weekends, to ensure your business is covered at all times.

We offer flexible contract terms with no long-term lock-ins, allowing you to choose the duration that best suits your business needs.

Connect with ICC

9040 Roswell Road, Suite 550, Atlanta GA 30350

Email: info@inspectorcallcenter.com
Phone: (470) 375-2204

Give us a call or drop by our virtual office anytime. We aim to respond to all electronic inquiries within 24 hours on business days.

Monday-Friday 8am-9pm EST

Saturday: 9am-7pm EST

Sunday: CLOSED

Schedule a Consultation