Leverage the power of ICC’s Prime service to unlock the full potential of your front office operations. Our investment options are meticulously crafted to provide more than just cost savings—they deliver enhanced quality and comprehensive service. With Prime, you're not just choosing a provider; you're choosing a proactive partner that seamlessly becomes your front office, driving your business forward with every scheduled inspection.
Our custom plans are designed to ensure that your front office runs at peak efficiency, providing cost-effective, quality service across the board.
Experience tailor-made CRM solutions that fit your business like a glove, optimizing for maximum efficiency and opportunity.
Weekly insight reports keep you informed and ahead of the curve, translating data into actionable strategies for sustained growth.
Tailored Investment for Comprehensive Call Management
Invest only in the calls that matter. Our transparent approach means you pay for performance, not minutes.
Pricing and Upsells directly in your ISN / Spectora
Extended Hours of Operation
All non-booking calls included
Unleash Your Business's Full Potential Today
Begin the journey to a streamlined front office with Prime. We combine cutting-edge technology with unmatched expertise to elevate your operational efficiency.
Transition to the premium choice for complete call management with Prime.
Hear from our Satisfied Members
Dive into real stories of transformation and success from our valued clients. Discover how Overflow has revolutionized their call management and propelled their businesses forward.
American Home Inspections
“Scheduled with Nasima.. Man she Is Good!!!!!!”
Total Home Consultants
I just wanted to drop you a quick line to let you know how great your team is doing. I just got off the phone with Megan to review process and procedures and she is so on the ball. She goes above and beyond my expectations and I am so comfortable knowing that you guys are in charge of the public face of my business. I really can’t thank you enough!
It was great meeting all of you. Putting faces to names is nice but putting personalities to voices is even better. You are way more than CBS codes and addresses… You have a wonderful crew at ICC and it is an honor to be associated with you. Thanks for making our lives a little easier and a lot brighter. Thanks for helping us home inspectors.
They are responsive, everyone who works there are great people and they’ve helped me so much in what I do which has helped me to take a load off of what I do. And like I said, I just love the people that work for this company.
Optimum Home Inspections
ICC has been great for my business, really simplifying the the fact of scheduling, providing any kinds of quotes, questions or pricing information, contracts, they handle it all! It takes a ton of work load off of my list and allows me to have more time either growing my business or spending time with my family.
First off, the people are amazing. Secondly, the service is top notch and my agents love how easy it is to call in and schedule. I’ve been using ICC for almost 10 years now and absolutely love it and highly recommend them. I’m so appreciative of everyone and everything ICC does.
I mean the professionalism in the way the phones are answered, my realtors love talking to the reps that answer my phone, and they think they are talking to someone in my own personal office and that goes a long way for me. With that said, ICC’s reps are building repour with my realtors, to the point that they think they are speaking to someone local and in my physical office, when their reps are located all across the country, is impressive to me. THAT is what I am looking for for my business because it is my livelihood.
Atlantic Building Inspections
If you are considering or on the fence of thinking “should I do this or not”, I really believe that once you take that step and allow ICC to answer your phones, you will realize you have more time to work on your business and not just in your business.
1. Comprehensive Service Investment
Investing in Prime means you’re not just hiring a call center; you’re gaining a full-service front office team. This investment streamlines your operations, maximizes scheduling opportunities, and provides detailed analytics to support strategic decision-making, all leading to a higher return on investment.
2. ROI through Customization
Prime enhances ROI by customizing your CRM to track and analyze key metrics, ensuring efficient call management and identifying upsell opportunities. This bespoke approach enables more informed business decisions and better resource allocation, driving profitability.
3. Cost Transparency
Prime’s pricing is fully transparent, aligning with our commitment to clarity and partnership. You’ll receive a detailed breakdown of services, ensuring that you understand the value of each aspect of the investment and how it contributes to your business’s growth.
4. Service Scalability
Prime is built to scale with your business. Our investment options are designed to accommodate your expanding needs, from increasing call volumes to broader service offerings, ensuring that our partnership enhances your growth at every stage.
5. Maximizing Efficiency
Prime ensures operational efficiency by managing the majority of your scheduling and customer interactions, allowing you to reallocate internal resources to other areas of your business. This not only reduces overhead costs but also optimizes the entire customer journey.
6. Strategic Insights
Prime delivers detailed weekly insight reports that offer a deep dive into your call metrics, customer feedback, and scheduling efficiency. These insights inform business strategies, helping to refine processes and capitalize on market opportunities.
7. Investment Flexibility
Prime offers flexible investment options that can be adjusted as your business evolves. Whether it’s scaling up services to match growth or shifting strategies to meet market demands, Prime adapts to your changing needs.
Contact us for personalized insights into how Prime can transform your business.
Invest in an ICC membership to ensure your inspection business stands out from your competition. Drive increased revenue, profitability and agent satisfaction through our highly trained & incentivized associates.