Prime becomes your dedicated front office.

Full-Service Front Office, Maximizing Every Opportunity.

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Comprehensive Coverage

Ensuring no opportunity is missed, every call leads to growth.

Custom CRM Integration

Tailoring your systems for peak efficiency and opportunity maximization.

Expert Team Representation

Our specialists are your brand ambassadors to clients and realtors.

Insightful Reporting

Weekly analytics drive strategic growth and informed decision-making.

Maximizing Realtor Satisfaction with ICC's Prime

Prime by ICC is the comprehensive front office solution tailored for home inspection firms that are ready to expand their reach without the overhead of additional in-house schedulers. We are not just a service; we are your representatives, managing most of your scheduling and ensuring that every call is not just answered, but converted into a booked inspection. Our integration with your CRM is customized to enhance efficiency and capitalize on every opportunity, while our detailed weekly reports provide insights that lead to increased revenue.
Prime's all-inclusive model is significantly more economical than employing full-time staff, providing the leverage you need to focus on what you do best. With ICC's Prime, experience unparalleled realtor satisfaction, higher inspection booking rates, and a solid foundation for your business to flourish.

Build and Sustain with ICC's Prime

Seamless Onboarding

Begin with simplicity. Our setup is intuitive, integrating smoothly into your operations.

Full-Fledged Call Management

Enjoy a comprehensive call handling experience. Our system is your system, fully aligned for maximum efficacy.

Consistent, High-Caliber Service

Depend on our robust service. We represent your brand with the highest level of professionalism and attention to detail.

Discover the ICC Prime Advantage.

ICC's Prime is your all-encompassing solution for call management and client engagement!

  • 1

    Customized Call Strategy

    Our approach is individually crafted to meet your business goals, ensuring effectiveness and precision in call conversion.

  • 2

    Efficient CRM Customization

    We fine-tune your CRM integration, prioritizing data-driven efficiency and the capture of every potential inspection.

  • 3

    Quality Assurance and Support

    Expect excellence in service and continuous backing. Our dedicated team upholds your standards, ensuring customer delight and realtor loyalty.

Boost realtor usage and outperform with superior business metrics

Experience enhanced satisfaction, streamlined web interaction, and unparalleled performance metrics.

Realtor satisfaction Improvement


Increase in Bookings


Call Response


Implement ICC's Prime Solution Today

Unlock your home inspection business's full potential with our comprehensive Prime service. Learn how our full-service solution can enhance realtor engagement, manage call volumes more effectively, and help you focus on your core business.
  • Call Management
  • Data Integration
  • Client Solutions
  • Extended Hours
  • Effortless Onboarding
  • Ongoing Support

Key Advantages

With ICC's dedicated professionals, your business is equipped with advanced, industry-specific strategies to ensure success and growth.

Strategic Realtor Engagement

Developed methods for strengthening relationships, ensuring each customer interaction supports your business and realtor network.

Economical Staffing Alternative

Our full-service offering presents a cost-effective alternative to in-house scheduling, reducing operational expenses while enhancing service delivery.

Technological Synergy

Implementing the latest in CRM technology for effective call handling, perfectly attuned with your internal workflows.

Dedicated Account Management

Personalized service from account managers who are deeply versed in the home inspection industry's subtleties.

1. Front Office Expertise

Our team embodies your front office, providing expertise and a service that extends beyond standard call handling. This specialized knowledge ensures that every interaction upholds your business’s reputation and values.

2. Cost-Effective Full Service

With ICC, you gain a full-service front office at a fraction of the cost. This economically savvy model means you only invest in booked inspections, providing significant savings and operational agility.

3. Dedicated Representation

We fully represent your business, offering steadfast support and ensuring continuity of quality service.

4. Seamless System Integration

Our integration into your existing systems is seamless, maintaining operational flow and enabling us to manage call volumes effectively, enhancing your business’s efficiency.

5. Data-Driven Decision Making

We provide weekly reports filled with actionable insights, empowering you with the data you need to increase revenue and improve service strategies.

6. Availability for Your Clients

Our service extends your business hours, ensuring that you capture every potential inspection, which is essential for growing your clientele and keeping your schedule full.

Getting Started

Choose the plan that best suits your business dynamics. No long-term contracts, just long-term relationships. Select your investment level.

Select Package

About Us

Meet our team and discover why numerous inspection firms trust ICC’s Prime for their front office needs.

Meet our team