At ICC, our staff is your staff! Our reps are trained to ensure your business lands an inspection every time!
At Inspector Call Center, we know what Real Estate Inspectors need to run a successful business
Experienced personnel who are trained to represent you and your business effectively
Reps who know how to handle incoming calls to best serve your clients while respecting your time in the field!
Scheduling that keeps your business moving without putting you in a race against the clock
Back-office support built around your business
Sales from professionals who understand the industry
ICC is here to help you navigate YOUR business with full-service marketing
The Story Behind
Inspector Call Center
Call center and outsourcing. These don’t exactly inspire confidence. I know because I went this route for my own inspection business. And the experience wasn’t good. I simply wasn’t getting the back-office support and customer service my business – and my clients – deserved. The shortcomings were clear and so was the solution: launch Inspector Call Center.
At ICC, we ensure we go above and beyond for every client because we see you as part of the family! We have multiple SOPs in place to ensure client education, satisfaction, and retention!
In addition to all the value added services, we ensure an in depth market research exclusively for you in order to know what is happening in your market and how your company can grow!
Tiffany answered the phone in a very friendly and helpful manner. She was able to fit my buyer client's new construction home into a schedule and get it inspected quickly.This inspection insured that we and our clients were prepared with questions and ammunition for the walk through with the builder today!
Hi Nick - You do an awesome job, by the way. We were customer experience shopping a while back and called all of our competitors in Athens as well as ourselves. You took the order and were by far the best person to answer the phone.
Spoke to the customer service rep - Nick - 3x over the weekend. AN ABSOLUTE PEACH. Incredibly helpful. Patient. Informative. Very satisfied.
Inspection Call Center is not just an answering service they are an extension of your team/company. They completely and confidently understand the Home Inspection Industry and our clients love them.
Inspection Call Center has really stepped up to the plate for us. They answer our phones with true professionalism and our clients feel like they are very well taken care of. We are very happy that we switched over to ICC.
Atlantic Building Inspections
Inspector Call Center
Advantages with an impact!
experts at your service
As a home inspector owned and operated call center, we have extensive experience in the inspection industry so when you hand over your work to us you know we understand your business!
We want to work as your partners and we will consider your business as ours and will strive to provide the best experience for you and your clients!
agile customer assistance
Relationships matter in the home inspection business. We understand that agent relationships are critical to the success of your business.
quick response for all
The inquiry calls are more important than they seem. Survey data shows that call inquiries produce more inspections than any other method of care and we keep that top of mind!
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